1. Log shortage
Record the medicine, service impact, source, urgency and initial context in a structured case.
AWS startup profile
Prosper Shortage Manager
Medicines shortage coordination software for GP practices, community pharmacies, PCNs, ICB teams and NHS-facing organisations.
Prosper Healthcare, operated by Asclepius Wellbeing Ltd, is building Prosper Shortage Manager, medicines shortage coordination software for GP practices, community pharmacies, PCNs, ICB teams and NHS-facing healthcare organisations.
Prosper Shortage Manager helps healthcare teams log medicine shortages, coordinate pharmacy and prescriber communication, manage follow-up tasks, record alternative supply actions and maintain an operational audit trail.
Why we built it
From patient-facing healthcare services to B2B software.
Prosper Healthcare began as a patient-facing consultation and prescribing service. Through that work, we built internal workflows for patient intake, prescribing, pharmacy communication, secure records, follow-up and audit.
We are now productising that operational experience into Prosper Shortage Manager, a B2B healthcare software product focused on medicines shortage coordination.
Problem
Medicines shortages create operational pressure.
Medicines shortages drive delays, complaints and avoidable operational workload. Pharmacy teams spend time sourcing alternatives, GP practices receive calls and reissue requests, and patients may experience interrupted therapy or repeated journeys.
Local workflow layer
National medicines supply information and escalation processes exist, but local teams still need a practical workflow layer to manage the day-to-day operational work caused by shortages.
Product workflow
Log shortage, coordinate, review options, track outcome.
2. Coordinate
Connect GP, pharmacy, ICB, specialist or supplier contacts in one auditable workflow.
3. Review options
Review evidence, alternatives, warnings, source status and local context before action.
4. Track outcome
Resolve cases, record learning, update KPIs and measure operational impact.
Who it helps
Primary care, pharmacy and system teams.
GP practices and PCNs
Reduce prescription delays, pharmacy call-backs and avoidable admin workload.
Community pharmacies
Replace phone-tag with structured shortage alerts, stock notes and follow-up records.
ICB/system teams
See shortage pressure, escalation patterns, cost impact and governance evidence.
Secondary care
Support continuity when discharge or outpatient medicines are affected by shortages.
Specialist services
Escalate complex or high-risk medicines with a documented decision history.
NHS-facing organisations
Use secure workflow for shortage coordination, follow-up and pharmacy/prescriber communication.
Safety
Operational workflow tool, not a prescribing engine.
Prosper Shortage Manager supports medicines shortage coordination. It does not replace clinical judgement, patient-specific assessment, official DHSC/NHS England supply guidance, SPS Medicines Supply Tool updates, Serious Shortage Protocols, prescribing responsibilities, pharmacy professional duties or emergency care pathways.
Reference support only
Medicine lookup and shortage evidence are reference tools. Users must consider patient-specific allergies, current medicines, contraindications, renal/hepatic factors, pregnancy/lactation considerations, monitoring requirements and evidence review status before any substitution, switch or recommendation.
AWS infrastructure
PHP, MySQL and AWS infrastructure.
Prosper Shortage Manager is being built using PHP, MySQL and AWS infrastructure. AWS supports secure application hosting, database infrastructure, storage, backups, monitoring, audit logging and scaling.
Current stage: MVP/internal build, preparing B2B pilot.
Current and planned AWS services
- Amazon EC2 or containerised compute for application hosting
- Amazon RDS for MySQL database hosting
- Amazon S3 for storage and backups
- Amazon CloudWatch for monitoring
- AWS CloudTrail for audit logging
- AWS Certificate Manager for TLS
- Amazon Route 53 for DNS
- IAM and AWS security controls for access management
Pilot access
Request pilot/demo access.
We are looking for GP, pharmacy, PCN, ICB, specialist and NHS-facing healthcare partners to review the workflow, provide feedback and explore pilot use cases.